Esteban Enterprises LLC DBA, (doing business as) SocialHost.io
1. FEES AND EXPENSES.
1.1. Fees/retainer. Are paid atomically using Stripe either monthly or yearly. All client services are done on a prepaid basis. The quarterly or yearly amount based on what service plans the client has selected.
1.2. Expenses. We might incur costs (example buying pro level plugins, photography or hiring external consultants that are not covered by our normal service plans. We will invoice the Client for these costs however we will always get the clients prior agreement beforehand by email before incurring such costs. Such uncured cost invoices will be paid in 7 business days after the invoice has been sent to the client.
1.3. Invoicing. Are normally generated automatically by our system either monthly or yearly and are sent out automatically to the email address linked to each clients account. However if you need an additional invoice please contact us on firstname.lastname@example.org
2. TERMS AND TERMINATION.
This agreement shall last from the date of client’s signs up online to the completion of the service period, as described herein. The Client may terminate the Agreement for any reason.
Clients must give SocialHost.io (one month notice period) linked to either our monthly and yearly plans. Clients will give this notice at the 1st business day of a calendar month by email. Upon such notice of termination, the SocialHost.io will provide an invoice to the client outlining all outstanding costs incurred to the point of such notice that are not covered by the client’s normal service plans. No refunds will be given connected to prepaid service plans outside our normal 14-day initial try-out guarantee.
3. PROPRIETARY RIGHTS.
The Client shall be the owner of all right, title, and interest in any intellectual property in the Website and the Services shall be deemed a Work Made For Hire in accordance with the Copyright Act, as amended from time to time.
SocialHost.io acknowledges and agrees that the Website will contain valuable proprietary rights and disclaims all rights in such rights. SocialHost.io hereby assigns to the Client without further compensation all of its right, title, and interest in the Website and any and all related intellectual property rights thereto.
4. INTELLECTUAL PROPERTY WARRANTY.
SocialHost.io warrants and represents that it will not knowingly violate the intellectual property rights of any third party in its performance of the Services. The Client warrants and represents that any content provided to the SocialHost.io to facilitate the performance of the Services shall not violate the intellectual property rights of any third party and shall indemnify the SocialHost.io against any claim that results from the provision of such allegedly infringing content.
5. JURISDICTION AND VENUE.
This Agreement shall be construed with and governed by the substantive laws of the State of Missouri, USA. Should any claim or controversy arise between the Parties under the terms of this Agreement, such claim or controversy shall be resolved only in the state or federal courts located in County of St Charles, Missouri, and said state and federal courts for the State of Missouri shall be the only appropriate jurisdiction and venue for such claim or controversy.
We will not sell, share, or rent your personal information to any third party or use your email address for unsolicited mail. Any emails sent by SocialHost.io will only be in connection with the provision of agreed services. All client business information WILL not be shared with any third party entities unless written permission has been given by the client or SocialHost.io has received a court order to share such information.
7. QUALITY OF SERVICE PARAMETERS
We complete most non-urgent tasks* in 48 hours during Monday to Friday. If you request a task over the weekend, we generally start looking at these tasks on Monday by noon CST unless we deem it to be urgent.
Urgent work (example) we classify urgent tasks as either your website has been hacked, members can’t login or new members can’t sign up.
7.1. What does 24/7 support really mean? Most jobs are completed Monday to Friday, during SocialHost.io’s normal business hours. We monitor incoming tasks over the weekend, so if an urgent issue comes up we can call in a SocialHost.io developer for extra help and get your website up and running as ASP.
8. INDIVIDUAL PROJECTS
Here’s a link connected to our terms and conditions linked to individual projects that we undertake for clients.